The human touch: the secret to excellence in engineering.

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This article explores the essence of excellence in engineering and the key pillars required to achieve it in software development.

But what is excellence in engineering? It is a multifaceted concept that spans organizational, team, and individual levels. While technical expertise is undeniably essential, it is the human element that elevates engineering to excellence.

At the organizational level

At the organizational level, excellence in engineering involves creating an environment that enables engineers to perform at their best. This includes identifying and removing obstacles that hinder productivity, providing the necessary tools and resources, and prioritizing employee well-being by offering competitive compensation, flexible work arrangements, and ample opportunities for professional development.

On the other hand, without the support of the organization, even the most talented teams or individuals may struggle to maintain high performance or implement best practices. The organization serves as the framework that enables excellence to happen.

At the team level

At the team level, excellence in engineering is reflected in the best practices and standards that teams follow to achieve superior performance. This encompasses methodologies, workflows, and collaborative efforts that enhance the team’s efficiency, effectiveness, and output. Teams striving for excellence in engineering work cohesively, prioritize quality, and are committed to continuous learning and improvement.

Collaboration and collective responsibility are at the forefront. Teams are the operational units that execute projects and deliver value to the organization. Excellence at the team level ensures that individual contributions are amplified and aligned with a common goal, multiplying the impact of their efforts.

At the individual level

For engineers, on an individual level, excellence in engineering consists of mastering the craft of engineering; it focuses on personal growth, technical expertise, and the continuous development of skills. It involves the efficient and effective delivery of high-quality products that meet customer needs, while taking pride in their work.

This pursuit of excellence is an ongoing journey that drives engineers to build better products and continually enhance their skills and knowledge. Investing in leadership development is equally important, as strong engineering leaders inspire and motivate their teams to reach their full potential.

The importance of the three levels together

Focusing on just one of these levels would lead to imbalances.

  • If only the organization is excellent, but teams and individuals are not supported or engaged, the strategic vision may not be executed effectively.
  • If only the teams are excellent, but the organization does not provide adequate resources or remove barriers, their success will be limited.
  • If only individuals focus on excellence, they may struggle to implement improvements or drive cultural change without broader organizational support or effective teamwork.

Ultimately, excellence in engineering is not a destination, but an ongoing journey. Organizations can achieve lasting success by continuously striving for improvement and embracing the human element.

Article written by Nuno Ribeiro, Engineering Excellence Manager at Bliss Applications, and published exclusively in Human Resources.